About Refunds

“Laid-Back Camp△ All-in-one!!” ended its service on Wednesday, October 21, 2026.
We sincerely thank everyone who has supported the game.

In accordance with the Payment Services Act of Japan (Article 20, Paragraph 1),
we will refund customers who held an unused balance of “YuruCoin (Gold)” at the time the service ended, as described below.

■Refund Request Period

Thursday, October 22, 2026, 11:00 – Tuesday, December 22, 2026, 10:30 (JST)
* If no refund request is made within this period, you will be excluded from this refund procedure.

■Trade Name of the Issuer of the Prepaid Payment Instrument Making the Refund

Roppongi Denki Building 4F, 6-1-20 Roppongi, Minato-ku, Tokyo 106-0032, Japan
enish, inc.

■Type of Prepaid Payment Instrument Subject to Refund

Unused in-game currency “YuruCoin (Gold)” in “Laid-Back Camp△ All-in-one!!”

■How to Request a Refund

・After launching the app, tap the “Refund Info” button shown at the bottom of the menu screen (mobile version) or on the title screen (DMM version), check the contents of “About Refunds,”
then press the “Refund” button at the bottom of the screen, check the refund amount on the page that appears,
and register the required information (account holder name, bank name, branch name, and account number) to complete your request.
* Your entries cannot be edited after the request is accepted, so please check them carefully before submitting.

■Refund Method

Refunds will be paid by bank transfer in Japanese yen to the bank account in Japan that you specify.
* Transfer fees will be borne by enish, inc.

■Refund Inquiries

support_yurucamp@enish.com


[Notes on Refunds]

  • YuruCoin (Gold) that has already been used, purchased items, and the Laid-Back Pass are not eligible for refunds.
  • Free “YuruCoin (Silver)” is not eligible for refunds.
  • Please do not uninstall the “Laid-Back Camp△ All-in-one!!” app until the refund procedure is complete.
  • If you use domain-specific email filtering, please set it in advance so that you can receive emails from us (@enish-games.com).
  • The personal information you register will be used only for handling refunds and will be managed in accordance with the enish, inc. Privacy Policy.
  • Refund requests cannot be accepted after the request period has ended.
  • We are unable to make refunds to “overseas accounts” or to “domestic accounts for non-residents of Japan.”
  • Transfers will be made within approximately two weeks after your refund request is accepted.
  • We are unable to process refunds if your request contains false or incomplete information.
  • When contacting us, please set your email settings in advance so that you can receive emails from us (@enish.com).

ゆるキャン YURUCAMP

ゆるキャン YURUCAMP